We are getting feedback from people experiencing some troubles with Machinarium on their iPads that it doesn’t work properly or that they found a bug. First of all thanks for the feedback, it’s really helpful! We are sorry for the bugs. One update is already on the way and another one is in the works. Also here is a couple of advices for those who have more serious troubles with the game:
1. If you bought the iPad2 version of Machinarium and you have only iPad1, please contact Apple App Store support for refund or wait until you update your iPad to iPad2 or iPad3.
2. If you bought the iPad2 version of Machinarium and the game is crashing even you have the iPad2, please do the following, it should help:
Double-tap the home button to see the list of running apps. Press and hold on Machinarium icon and in a moment a little circle with a – in it will appear on every app. Tap the circle on all the apps in the bottom bar to completely close them. Then start the game again.
3. If the above doesn’t help, try to restart your iPad:
Press and hold the Sleep/Wake button for a few seconds until the red “slide to power off” slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.