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Author Topic: Machinarium for iPad2 Issues  (Read 7517 times)
Alex
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« on: September 10, 2011, 07:26:43 PM »


JD posted this on the Amanita Design blog September 10, 2011 concerning Machinarium for iPAD2 Issues.

1. If you bought the iPad2 version of Machinarium and you have only iPad1, please contact Apple App Store support for refund or wait until you update your iPad to iPad2 or iPad3.

2. If you bought the iPad2 version of Machinarium and the game is crashing even you have the iPad2, please do the following, it should help:
Double-tap the home button to see the list of running apps. Press and hold on Machinarium icon and in a moment a little circle with a – in it will appear on every app. Tap the circle on all the apps in the bottom bar to completely close them. Then start the game again.

3. If the above doesn’t help, try to restart your iPad:
Press and hold the Sleep/Wake button for a few seconds until the red “slide to power off” slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.

Thanks!



And this was added to the "About" page (where you can Contact Amanita Design)

Support

Feel free to contact us about any technical problems
or questions you may have concerning our games.

Please read this first:

1. If you bought iPad2 version of Machinarium and you have only iPad1, please contact Apple App Store support for refund or wait until you update your iPad to iPad2 or iPad3.

2. If you bought iPad2 version of Machinarium and the game is crashing even you have iPad2, please do the following, it should help: Double-tap the home button to see the list of running apps. Press and hold on Machinarium icon and in a moment a little circle with a - in it will appear on every app. Tap the circle on all the apps in the bottom bar to completely close them. Then start the game again.



« Last Edit: October 30, 2011, 04:00:33 PM by Alex » Logged
Alex
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Posts: 1001



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« Reply #1 on: September 12, 2011, 05:38:16 PM »


Amanita Design's programmer, 'Oldes', has added this suggestion to the blog:

"What about resetting the iPad? Does it help?  Remember, iPad has operating system how we remember it from PC era, it’s just not so visible for ordinary people. Resetting the system helps to clear memory leaks which can be in the system itself or other apps. It does not have to be problem with the Machinarium. The game is just huge and requires the memory which may be unavailable."

He has also given a link to an article titled How-To: Fix Crashing Apps on Your iPhone and iPad: http://www.maclife.com/article/howtos/fix_crashing_apps_your_iphone_and_ipad

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